A number of American residents could qualify for a direct payment in connection with class-action lawsuit settlement agitation against Citibank. This is made possible by the filing of a $29.5 million settlement involving years long accusations of Citibank making unsolicited automated calls to several individuals regarding credit cards that they have fallen behind on. The suit contends that Citibank infringed on the Telephone Consumer Protection Act (TCPA) by calling individuals with pre-recorded or synthetic voices who were not even Citibank’s clients without their consent. People who qualify for this settlement will be entitled to payment of between Three hundred and fifty Dollars to Eight hundred dollars depending on the nature of their claim, provided they meet all the requirements
Conditions for Citibank claims to be considered
There are several conditions that these individuals need to meet in order to be eligible for this payment. First and foremost they are required to state that they are not now nor have they ever been a Citibank account holder, customer or authorized user. Also, the joiners of these claims will need to submit proof demonstrating that they were subjected to a minimum of five of automated calls made by Citibank using pre-recorded artificial voice systems. The calls would have been made from August 15, 2014 to July 31, 2024, and the purpose of the calls would have been to inform the person of their overdue credit card debt. Evidence such as phone bills or phone screenshots showing the calls will also be needed to support the claim.
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There are also several important deadlines for those interested in seeking this payment. The deadline to submit a claim, request an exclusion, or file an objection is December 20, 2024. After that date, no new claims or objections will be accepted. A final approval hearing for the settlement is scheduled for January 14, 2025, which is when the court will decide whether to approve the settlement and proceed with issuing payments to claimants.
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How to file a claim
For individuals who satisfy these conditions and wish to file a claim, there are two ways to file a claim. A claim may be mailed or filed online. In case of mailing the claim, the claimant shall fill and send a legit claim form to Claims Office Head v. Citibank, N.A., P.O. Box 301134, Los Angeles, CA 90030-1134. The envelope, where the form will be put should be stamped on or before December 20, 2024, for it to be eligible. On the other hand, individuals who wish to lodge an application electronically may do that at the provided settlement portal on or before December 20, 2024. The claim form has to contain the title and the full name of the person who is filing the claim, the individual’s address, their claim id, the phone number used to make the calls relevant to the claim, the signer’s name, and a statement that the signer was not the owner or a customer of an account with Citibank.
If the court issues its final approval of the settlement on January 14, 2025, those who have made proper claim submissions will be compensated. These disbursements of funds ought to occur within 45 days following the court’s ultimate determination. In contrast, if the settlements are appealed, this timeline may not hold true as the claimants may be unable to be paid until the appeal is exhausted.
More on this Citibank class action lawsuit including submission of claims, eligibility and timelines can be accessed in the relevant online sources which give a detailed guidance on the settlement and claim processes. The class action addresses the issue of wrongful telephone harassment through repeated robocalls to their recipients without their consent, hence those individuals are advised to act quickly in order fulfill the deadlines for claim so as to get their possible payout.
