The reports of overheating and resulting fires, including one that led to a fatality, have resulted in a significant recall of spa pumps. This serious safety issue has prompted the U.S. Consumer Product Safety Commission (CPSC) and Bestway (Hong Kong) International Ltd. to recall around 866,000 AirJet and HydroJet spa pumps.
Fire Hazard Linked to Spa Pumps
According to reports, spa pumps that have been called back have been involved in several dangerous accidents that pose serious fire hazards to users. They can sometimes overheat to the extent that plastic casings melt and ignite. At least three fires have been started as a result of this problem, and one fatality was recorded in January 2024 during a house fire in Kansas City, Missouri. A different emitted smoke and caused extensive property loss but was left unclaimed by anyone else who suffered.
Now, on top of these three incidents, there are also seven more cases regarding spa pumps under scrutiny; no injuries have so far been linked to them.
Immediate Action Required for Consumers
The US Consumer Product Safety Commission (CPSC) and Bestway recommend that customers discontinue using recalled spa pumps as a matter of urgency to avert any future threats. For the affected clients, Bestway is providing two solutions: an alternative pump at no cost or a refund. Users possessing AirJet spa pumps can return them and receive $100 back, while HydroJet models will have their purchasers refunded $189.
If you have one of these pumps, it is essential to do so today. The customer service staff at Bestway is prepared to help with replacements or refunds if requested by customers.
Affected Spa Brands and Models
This recall relates to particular models varying between AirJets and HydroJets spa pumps that were marketed alone or packaged with inflatable spa liners. SaluSpa, Coleman, and Hydro-Force are just some of these brands, which you will see spelled out on the sides of the liners. For this reason, there is a need for customers to find out if their spa pumps fall under the recall by checking model numbers since they come in a variety of colors, designs, and sizes.
The models include P05332, P05339, P05711, P05807, P07000, P07001, P05511, P07034, P07034, and P07572 on these pumps. Consumers may locate the “Bestway” name as well as its number imprinted on either the top or rear side panel of these devices so that they can know whether it’s included in this notice or not. This is also helpful because spas sometimes look alike, even though not all have been made the same way.
Where the recalled pumps were sold
These were the spa pumps that were affected and sold through major online and physical retailers such as Bestway USA, Amazon, Costco, Walmart, Sam’s Club, QVC, RuralKing, and Spreetail. The retail price for these pumps ranged from $400 to $790, and they were available throughout the United States from May 2021 to May 2024.
Buyers must remember that the recall only affects AirJet and HydroJet spa pumps bearing model number 7061 and not every spa pump from these retailers.
Incidents and Investigations
Currently, there are three major fire accidents related to the recalled spa pumps that CPSC knows. For instance, one of them was a deadly fire in Kansas City that happened in January 2024, and another one caused substantial property loss. It is reported by CPSC that seven other different occurrences, which are presently being investigated, did not lead to injuries.
These events have raised enough concerns over their severity, such as warranting for this significant recall of spa pumps. In case you happen to possess any of these indicated spa pumps, you should stop using them immediately and refer to Bestway’s instructions on getting a replacement or refund.
What You Should Do Next
If you have one of the recalled pumps, check the pump number on the pump label. If yes, stop using it immediately. Consumers can contact Bestway at no cost for a spa pump replacement or go for a refund—$100 for AirJet pumps or $189 for HydroJet pumps. For the replacement or refund process, head over to Bestway’s website or simply call their helpline.
Bestway’s Response and Manufacturer Details
The recalled spa pumps have been manufactured by Bestway (Hong Kong) International Ltd., which has issued a statement recognizing the safety problems and promising to rectify them. These spa pumps were made in China and have received extensive distribution, thus attracting this major recall.
Following these incidents, Bestway is working very closely with the CPSC on fire investigations as well as taking measures aimed at protecting consumers from any future risk. Therefore, any consumer who wants more knowledge about the recall or updates should visit CPSC’s site or get in touch with Bestway directly.
Stay Safe and Take Action
Since the spa pumps have been associated with several fires and one unfortunate demise, consumers must take immediate action. Stopping the use of these recalled products will prevent all other accidents from happening, whether you choose a new pump or a refund. Check your spa pump model to ensure safety and follow the instructions on this recall notice.
You can find more about this recall and other related issues on the U.S. Consumer Product Safety Commission’s official website if you need further details or have another concern.