The company has recalled as many as 147,900 vehicles from John Deere after they discovered a potential risk in the vehicle’s brake leakage. This leakage has led to a customer’s hospitalization following the use of the agricultural tractor. The move to recall the tractor was made on September 26, with the company encouraging customers to stop using the machines.
What models have been recalled?
The company has recalled not one but three models of its farm tractor, citing the crash hazard they pose if their front bell crank in the brake linkage experiences a failure.
The models that have been recalled are the John Deere 1023E model, the 1025R model, and the 2025R model compact utility tractor, with customers who have bought these models being able to identify them with the serial numbers written on the hood of the tractors.
The recalled vehicles have all been sold for more than seven years, dating back to November 2017 until July 2024, between $12,700 and $21,000. Following the incidents they have been linked to and the potential hazards they face to the public, these vehicles have been recalled by the Consumer Product Safety Commission (CPSC).
The biggest recall in John Deere’s history
The recall is the biggest in the company’s history in the last twenty years. While the company will feel the impact, it will certainly be able to help serve the customers who use its products better and ensure that they have more credibility in the sale of products that it manufactures.
The farm equipment company will certainly hope that this recall will be the last it will have to make and also ensure that its users do not have to experience their lives being in danger due to the use of its product, with the models of these tractors already leaving one person hospitalized, two persons experiencing minor injuries, and one incident of minor property damage, in what represents four separate incidents.
How can customers replace the tractors?
Customers who have purchased these models of vehicles have been encouraged to stop using them and return them to the manufacturers or the point of purchase in what will see the brake problems, which is the cause of the incidents, fixed and returned in due time, making it suitable for use and preventing the possibility of future incidents.
The company has also arranged for the product to be repaired at the customer’s home if they cannot bring it to the point of purchase. The product repairs will be at no cost to the customer to encourage more people to bring in the product for repairs.